mekanik 4d Privacy Policy

This page describes what data we collect when you use mekanik 4d and how we keep that data protected. From the moment you register until you request account closure, mekanik 4d handles your personal information according to clear, consistent principles: we collect only what we need, we share it only where required, and we encrypt it at rest and in transit.

We operate across Indonesia and supported jurisdictions, which means our servers may sit outside your location—but your data rights remain the same regardless of where you access mekanik 4d from. Whether you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, our privacy commitments are uniform.

If you have questions about how we handle your data or want to exercise your rights, contact us using the details at the end of this policy.

What data we collect on mekanik 4d

We collect the following categories of personal information when you create and use your mekanik 4d account:

Identity information: Full name, date of birth, gender, government ID number, and government-issued ID document (scanned image).
Contact information: Email address, phone number (optional but encouraged for account recovery), and registered mailing address.
Payment information: Bank account name and number, wallet identifiers (if you use DANA, e-wallet, mobile banking, local payment, or online payment), and transaction history.
Account activity: Login timestamps, IP addresses, device type and operating system, wagers placed, game outcomes, and account balance history.
Verification documents: Proof of address (utility bill, government letter, etc.) to satisfy KYC requirements.
Support interactions: Your messages to our support team, including dispute reports, withdrawal issues, and technical problems.
Cookies and tracking: Session tokens, analytics tags, and device identifiers used to authenticate your session and measure site performance.

We collect this data for three primary purposes: to verify your identity and prevent fraud, to process your deposits and withdrawals, and to comply with anti-money-laundering and anti-terrorism-financing regulations.

No sale of data: We do not sell your personal information to third parties. We share data only with payment processors, compliance partners, and law enforcement where legal obligation requires it.

How we use your data

We use the data we collect to:

Process your account registration and verify your identity using your government ID and proof of address
Settle deposits from e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking
Process withdrawals and reconcile your account balance
Apply loyalty rewards, weekly cashback, referral bonuses, and other promotional offers
Detect and prevent fraud, account takeovers, bonus abuse, and money-laundering activity
Respond to support requests, disputes, and account inquiries
Comply with legal obligations under anti-money-laundering law and data protection regulation
Monitor site performance and improve our platform based on aggregated, anonymized usage patterns

We do not use your data to send unsolicited marketing emails or SMS. We send transactional messages only—account confirmations, deposit receipts, withdrawal confirmations, and support responses. You can opt out of marketing messages at any time by updating your account preferences.

Third parties we work with

We share your data with the following types of third parties only where necessary to deliver our service:

Payment processors: Our partners at local payment, online payment, e-wallet, mobile banking, local payment, and our bank partners receive your bank account name and transaction details only for the purpose of executing deposits and withdrawals.
Verification vendors: Third-party identity-verification services process your government ID and proof of address scans to confirm your identity. We do not retain copies with the vendor after verification completes.
Compliance partners: We may share your name, ID number, and transaction patterns with sanctions-screening and anti-money-laundering services to comply with legal obligations.
Law enforcement: We disclose personal data to law enforcement agencies only when legally required by court order or a formal legal request in a supported jurisdiction.

How we protect your data

We apply industry-standard security measures to protect your information:

All data in transit is encrypted using TLS 1.2 or higher (HTTPS)
Sensitive data at rest (passwords, payment details) is encrypted using AES-256 or equivalent
Account access requires email verification and optional two-factor authentication
Our staff access your data on a need-to-know basis and sign confidentiality agreements
We conduct periodic security audits and penetration testing
We maintain an incident response plan and notify users of any breach within a reasonable timeframe

However, no security measure is absolute. We cannot guarantee that your data is non-specific info protected against all attacks. Where a breach does occur, we will notify affected users and provide guidance on protective steps.

Your rights on mekanik 4d

You have the following rights regarding your personal data:

Access: Request a copy of all personal data we hold about you. We will provide this within 10 business days of receipt of a written request.
Correction: Request correction of inaccurate data. Updates to your name or contact details take effect immediately; changes to identity documents require re-verification.
Deletion: Request deletion of your data. We will delete your account and associated personal information within 30 days, except where we are required by law to retain it (typically 5-7 years for anti-money-laundering records).
Portability: Request a machine-readable export of your account data. We will provide this in CSV or JSON format within 10 business days.
Opt-out: Opt out of marketing communications at any time via your account settings or by emailing our privacy team.

To exercise any of these rights, contact us with your account ID and a description of your request. We will verify your identity before fulfilling requests. Some requests (such as deletion) may require additional verification to prevent unauthorized access to your account.

Cookies and tracking on mekanik 4d

We use cookies and similar tracking technologies to:

Maintain your login session and authenticate your requests
Store your language and timezone preferences
Measure site traffic, error rates, and feature usage (aggregated analytics)
Detect and prevent fraud, bot activity, and unauthorized access attempts

Most cookies expire at the end of your session. Session cookies do not persist after you close your browser. We do not use third-party advertising cookies or retargeting pixels on mekanik 4d.

Cookie control: You can disable cookies in your browser settings. However, disabling cookies will break core features of mekanik 4d such as login and account verification.

Data retention and jurisdiction

We retain your personal data for as long as your mekanik 4d account is active, plus a retention period afterward. Identity documents and transaction records are retained for a minimum of five to seven years to comply with anti-money-laundering regulations. Payment records, account balances, and game histories are retained for the lifetime of your account plus three years after closure.

We may retain some anonymized, aggregated data indefinitely for analytics and compliance purposes. Anonymized data cannot be used to identify you individually.

Our servers are located in multiple jurisdictions. Your data may be processed and stored outside your home country. However, we apply the same privacy standards regardless of the physical location of our infrastructure. Your rights under this policy apply uniformly whether you access mekanik 4d from Jakarta, Semarang, or elsewhere in a supported jurisdiction.

Changes to this privacy policy

We may update this policy periodically. We will post revisions on this page and update the effective date. We will notify you of material changes via email if the change affects your rights significantly. Continued use of mekanik 4d after we post a revision constitutes acceptance of the updated policy.

Contact us about privacy

If you have questions about our privacy practices, want to request your data, or want to file a complaint, contact us:

Privacy requests: Email [email protected] with your account ID and specific request
Data deletion requests: Submit via your account settings under "Privacy" or email with your account ID
Support and complaints: Use the FAQ page to find contact options for general support inquiries
Terms and legal information: See our Account Terms and Legal Notice for additional details

We aim to respond to privacy requests within 10 business days. Requests for data deletion or portability may take longer if verification is required.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. mekanik 4d does not offer services in jurisdictions where online wagering is prohibited.